During the school holidays, as the Christmas festive vibe sets in and reigns supreme, what would you do? For me, it's SHOPPING! It is Christmas time and there are just so many price cut-downs and sales in the mall. But then, we live in a time where we can just conveniently place orders through online shops and receive the items we had purchased while snuggling up cozily in your blanket at home. I didn't know Online Shopping has become such a trend now that it is vastly recommended by fellow bloggers and even YouTubers. There are tonnes of.. what they call as - unboxing videos all over YouTube. I guess receiving a parcel with lovely things in it just makes everyone feels on cloud nine and a little extra special.
For this post, I'm gonna share with you guys my Online Shopping experience at Zalora. I have tried quite a few of online shops for the past month like I never did before. To be honest, Zalora is THE BEST.
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| Received my purchase. |
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| Each of the items I have purchased are SEALED in INDIVIDUAL BAGS. Feels very exclusive. Way to go Zalora! |
Okay.. So to conclude my whole experience, here are the 5 reasons why I love Zalora:
1. Easy Steps to purchase
At first, I was a little bit intimidated to buy things online because, let's all confess alright, who doesn't if you are buying things online for the first time? There are a lot of personal accounts on Facebook that sell clothes and other accessories whereby the customers make payment through bank transfer. It is quite troublesome as you need to go to the bank and make payment via bank transfer manually. If you buy on Zalora, it will be easier and you will have guarantee. First of all, you just need to add the products into your cart. Once you finished shopping, you need to "check out" to make payment. Then, you can select you payment method and make your payment. You will then receive BOSS code via SMS and just key in the code to make verification. Finally, if you have a BCard, you can redeem points too. (PS: If you are an active online shopper, it is advisable that you get yourself a BCard because most of the Online Shops are eligible to redeem points. With the points redeemed, you can get promising rewards.)
2. Cash on delivery
I think the thing we, as customers fret the most is whether we would be cheated if we buy things via online payment. Some skeptical customers (like me) will also be worried if my personal details is somehow unsafe and exposed online. Another problem is that, some customers might be afraid the products received are different from the ones they ordered. Therefore, this "cash on delivery" service provided by Zalora is really thoughtful and keeps their customers reassured. If you have chosen the "cash on delivery" payment method, then you are only required to make payment after the things you ordered are delivered to your doorstep safe and sound.
3. Fast and Free Delivery
Nowadays, everything is about "the speed". Fast, faster, then FASTEST. Have you ever experienced that antsy feeling whereby after you have ordered something online, and you literally wait at your doorstep everyday for your parcel to arrive? BAMMM, if this is you, then you should seriously consider Zalora. They deliver through the courier - GDEX and OMGGGG, they are very very very efficient. Seriously guys, this is from my personal experience. I just placed my orders on Thursday afternoon and the parcel was delivered to me on Friday noon. They took like.. ONE FREAKING DAY to deliver my parcel. No joke. You can also keep track on the process of your delivery online by entering your tracking number sent to your email at another website, which is also sent to you in the email. Also, you are entitled for free delivery once the money of the items you have purchased accumulated exceeds RM75.
4. Free return within the next 30 days
I have to say, this is definitely a HUGE PLUS and another perfect reason for us to shop and LOVEE Zalora. I have been on a couple of Online Shop and I think I can safely say that Zalora is the only Online Shop that actually allows their customer to return the items purchased if they are not up to our expectation. When Zalora sends you the parcel, they will adhere a PosLaju slip along with an invoice form in it. All you need to do is - fill in the PosLaju slip, fill in the invoice with the reason you want to return the products, place the invoice and products you intend to return into the box, place the box back into the Zalora plastic bag, seal it with anything adhesive, paste the PosLaju slip on the plastic bag, post it at the PosLaju office nearest to your house and YOU ARE DONE! You don't need to pay even a cent for extra charges for the return.
5. Refunds
Okay, I just mentioned you can return the unworn items that you don't like or that do not suit you. What is better than that? You must be thinking that Zalora will refund in the form of credits right? Yes, you are right and no, you are wrong. They can return you the money in the form of credits (which means that you will have credits in your Zalora account) or if you want to, they can return you the money via your original payment method (which means that they will bank in for you the exact amount of the money of the products you returned). All you need to do is contact their Customer Service Team by dialing 03-20356622 and tell them you want to refund via original payment method. Easy right? Their staffs in the Customer Service department are very friendly and attentive. Therefore, do not hesitate to contact them if you have any enquires or requirements.
These are the five reasons for me to LOVEEE Zalora from my first-time personal experience. I will definitely continue to shop at Zalora as its service is premium and one of the best. I never thought that online shopping would be that fun and easy. If you are planning to shop for upcoming Christmas or Chinese New Year, come shop with me at the one and only
THEY SHIP INTERNATIONALLY! :)

























